AI automation.Less retyping, more work done.
Every company has work somebody does by hand every day because that is how it has always been done. Copying data across, sorting email, producing the same report. That is where automation pays for itself within a few months.
What you get
Where automation makes sense.
The rule is simple: work that repeats, has clear rules, and eats hours every week. Everything else is an expensive toy.
Documents and data
Invoices, quotes and reports retyped by hand from one system into another.
- Reading the data out of documents
- Moving it into your system without retyping
- Checking and flagging whatever needs a person
- Generating the repeatable reports automatically
- Archiving and search
Communication
Sorting enquiries, the first reply, and routing to the right person.
- Sorting incoming enquiries by subject
- A draft reply a person only has to approve
- Routing to the right department
- Reminders and tracking of anything unanswered
- Summaries of long threads
Connecting the systems
Most companies have three systems that do not talk to each other, so people become the bridge between them.
- Connecting the site, the CRM and the accounting
- Data synchronised without duplication
- Triggers on events, not on a schedule
- Alerts when something goes wrong
- A log of everything the system has done
Limits and oversight
Automation without oversight is a system that makes mistakes faster. The decision stays with a person.
- A person approves anything with consequences
- An auditable log of every action
- Rules on what the system may never do alone
- An alert when it is not sure
- The ability to stop everything with one click
How it runs
How it runs.
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Week 1
A snapshot of the work
We sit with the people who do the work and measure where the time goes.
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Week 2
The choice
We pick the one process with the biggest saving and the smallest risk. Not all of them at once.
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Weeks 3 - 6
Build and trial
It runs alongside the existing process until it has proved itself reliable.
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After
Rolling it out
The next process, then the next. Each one is easier because the connections are already in place.
Who this is for
Who it works for, and who it does not.
It makes sense if:
- You have work that repeats and eats hours every week
- The rules of that work can be written down
- You have someone who can explain how it works today
It does not make sense if:
- The work needs judgement that cannot be written down as a rule
- It happens twice a month - then the saving does not cover the cost
- You expect the system to decide with no checks at all
First we measure how many hours a year that work takes. If the saving does not cover the build cost inside a year, we say it is not worth it.
Frequently asked questions